DIAL SOUTH ESSEX

At DIAL, we assist clients who wish to appeal against their benefit result. If your benefit claim is unsuccessful, it is crucial to act quickly as there are strict time limits for lodging Mandatory Reconsiderations and Appeals, usually within one month from the date of the decision. Before we can advise on an appeal, it's important to follow the procedure and request a Mandatory Reconsideration from the DWP. If you are still unhappy with the outcome, you will need to complete an SSCS1 form for an appeal. Please contact us if you would like help with this form. Our appeals staff will guide you through the process, including representing you at the appeal hearing if necessary. Unfortunately, we are unable to assist everyone with their casework, but we will still provide advice and review your paperwork. In some circumstances, we may be able to refer you for further help to another organisation. For enquiries or assistance with an appeal, please email us or give us a call.